Terms of Service

Last updated: 6/3/2026

⚠️ Placeholder. This is a stub. Before going live, have a lawyer (or an LLC-formation service like LegalZoom) review and finalize these terms — especially the liability cap, force majeure, and consumer-protection clauses applicable to your state.

1. Service Description

TapeRevive ("we", "us", operated by [LLC name], a [state] limited liability company) provides a service to digitize VHS, VHS-C, and S-VHS magnetic tape media for individual customers ("you").

2. Shipping & risk of loss

You are responsible for packing media safely. Risk of loss during inbound shipping is borne by the shipping carrier (UPS) up to the insured value ($200/box default). Once received and confirmed by us via email, risk of loss transfers to us up to a maximum liability described in Section 4.

3. Quality & recoverability

Magnetic tape degrades with age. We do not guarantee any specific quality outcome and cannot promise that footage will be recoverable. Where footage is genuinely unrecoverable, we will refund the per-tape charge for that tape but no other amounts (including shipping).

4. Limitation of liability

Our maximum liability for any cause (loss, damage, deletion of files, breach of these terms) is capped at three (3) times the amount you paid for that order. We are not liable for indirect, incidental, or consequential damages, including emotional distress or loss of irreplaceable footage.

5. Data & privacy

Your digitized files are stored in your private library and are accessible only to you and (where required for support) to operators of TapeRevive. We do not sell, share, or use your footage for any purpose other than delivering it to you. See our Privacy Policy.

6. Subscriptions

Monthly subscriptions auto-renew on the anniversary of your signup until canceled. Cancel anytime from your dashboard. After cancellation, you will be emailed a one-time download link to your full library.

7. Refund policy

We will refund any tape we cannot meaningfully recover. We do not refund for subjective dissatisfaction with quality where the conversion meets the spec of the tier purchased.

8. Disposal of originals

If you choose "recycle for me", you authorize TapeRevive to physically destroy the tapes and dispose of them through a certified R2 e-waste processor. This is irreversible.

9. Governing law

These terms are governed by the laws of [state of LLC], without regard to conflict-of-laws principles.

10. Contact

Questions? support@taperevive.com.